The Center for Student Accessibility (CSA)

The Center for Student Accessibility Menu

CONTACT US

300 Jay Street
Brooklyn, NY 11201

Library Building (L), Room L-237

Phone: 718-260-5143

Email: accessibility@citytech.cuny.edu

OFFICE HOURS
Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 6:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:00pm

Grievance Policy / Appeal Process

We are committed to working collaboratively with students and the campus to provide access to all students registered with the Center for Student Accessibility (CSA). Every effort is made to ensure that students with disabilities are provided with appropriate accommodations and academic adjustments. In the event that the accommodations do not meet the students' expectations, and they wish to appeal a decision, they should:

  1. Meet with the Director of the Center for Student Accessibility.
  2. In accordance with CUNY Policy, if the student remains dissatisfied, they may file a written complaint with the 504/ADA Coordinator who will mediate to try to resolve the issues.
  3. If a mutually acceptable accommodation cannot be determined, then the 504/ADA Coordinator, or a designee, will investigate the complaint and make a recommendation to the College President.
  4. If the student believes that a decision to deny the request was based on unlawful discrimination, then the student may exercise any and all rights available under law, including filing a complaint with the United States Department of Education's Office for Civil Rights ("OCR").